Terms & Conditions

(A2P Messaging Compliant)

Last Updated: January 1, 2026

These Terms and Conditions govern your use of the services provided by James River Facility Maintenance, LLC, doing business as Ozarks Overhead Door & More (“Ozarks Overhead Door & More,” “we,” “us,” or “our”), including our website, services, and SMS and email communications programs.

By using our services or opting in to receive communications from us, you agree to these Terms and our Privacy Policy.

1. Program Description

Ozarks Overhead Door & More may send SMS and email communications to users who have opted in through our website, contact forms, phone calls, or direct communication.

Messages may include:

• Appointment confirmations and reminders
• Technician arrival notifications
• Service updates and follow-ups
• Estimates and invoices
• Responses to customer inquiries
• With separate consent, promotional messages such as service reminders, special offers, and promotions

Message frequency may vary based on your interaction with our business.

2. Consent to Receive Messages

By providing your phone number and opting in, you authorize James River Facility Maintenance, LLC, doing business as Ozarks Overhead Door & More, to send text messages to your mobile number.

Consent to receive text messages is not a condition of purchase.

3. Opt-Out

You may cancel the SMS messaging service at any time by replying STOP to 417-576-5118.

After sending STOP, you will receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages unless you opt in again.

4. Opt-In Again

If you previously opted out and wish to rejoin, you may opt in again using the same method you originally used, such as submitting a website form or contacting us directly.

5. Help and Support

If you experience issues with our messaging program, you may reply HELP to any message for assistance.

You may also contact us directly:

• Phone: 417-576-5118
• Email: service@ozarksoverheaddoor.com

6. Message Frequency and Rates

Message frequency varies based on customer interaction.

Message and data rates may apply for any messages sent to or from us. For questions regarding your text or data plan, please contact your wireless carrier.

7. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

8. Privacy

Your participation in our messaging program is governed by our Privacy Policy.

You may review our Privacy Policy here: Privacy Policy

9. Changes to These Terms

We may update these Terms and Conditions from time to time. Any updates will be reflected by a revised Last Updated date at the top of this page.

10. Contact Information

If you have questions about these Terms and Conditions or our messaging practices, please contact:

James River Facility Maintenance, LLC

Doing Business As: Ozarks Overhead Door & More

Address: 405 N. Jefferson Ave., Springfield, MO 65806

Phone: 417-576-5118

Email: service@ozarksoverheaddoor.com

For questions regarding privacy, please review our Privacy Policy: Privacy Policy